Program Overview:

Q: What is Arlette & Co?

A: Arlette & Co is an online-based mentoring business focused on empowering high school and university students to thrive academically and personally, combining one-on-one mentoring, digital resources, and a supportive community.

Q: What subjects or topics are covered in the program?

A: You can find out more about the modules here.

Enrolment and Participation:

Q: How do I enrol in the program?

A: To enrol in a program, follow this link.

Q: I’m unsure about what I want out of this program.

A: You can schedule a 15 minute discovery call to chat about what you want out of the program, and which package would be best for you. You can do that here, or email hello@arletteco.com.au

Program Logistics:

Q: How are the mentoring sessions conducted?

A: Mentoring sessions are typically conducted online through video conferencing platforms. You'll receive instructions on how to schedule these sessions after enrolling.

Q: What if I need to cancel a session?

A: Please see our cancellation policy as per our T&C’s. In short - to cancel or reschedule, contact us at least 24 hours before your scheduled meeting. A cancellation fee or “no-show” fee will be applied. We encourage rescheduling based on availability, and will make every effort to accommodate your request.

Q: How long does the program last?

A: The duration of the Flourish program is individual. It is split into 6 modules, which you complete at your own pace. You will remain a member of Arlette & Co’s community group after completing the program, and will have lifetime access to the resources.

Fees and Payment:

Q: How much does the program cost?

A: Program costs vary depending on the package you choose. You can find detailed pricing information on our website or by contacting our support team.

Q: What payment methods do you accept?

A: We accept payments via Stripe, including credit cards and PayPal. Detailed payment instructions will be provided during enrolment.

Q: Do you offer any discounts?

A: We occasionally offer discounts. Keep an eye on our website and social media channels for announcements.

Support and Contact:

Q: How can I get in touch with my mentor?

A: Your mentor will provide contact details and availability information during the program. You can reach out via email or the communication platform provided, or email hello@arletteco.com.au

Q: What if I have technical issues during the program?

A: If you encounter technical issues, contact our team at hello@arletteco.com.au

Q: How can I provide feedback or suggestions?

A: We value your feedback! You can provide feedback through our [Feedback Form Link] or by contacting our support team directly.

For any other questions or inquiries, please feel free to reach out to our team at hello@arletteco.com.au